Rowland Heights, CA (March 18, 2021) – Rowland Water District’s conversion to smart meters is underway, offering new opportunities to reduce District costs while helping customers conserve water and save money.
Upgrading to Advanced Metering Infrastructure (AMI) will reduce operating costs, increase efficiency, improve customer service and lower carbon dioxide emissions and fuel use because the meters can be read remotely. AMI is also an important tool for conservation.
Once the entire conversion is complete, customers will ultimately be able to access water use information online, receive alerts indicating leaks or spikes in use, and analyze data to look for more ways to save. The technology will allow customers to quickly adjust water use instead of waiting for their monthly bill.
The District will update meters for its 13,500 service connections over the next three years.
“The AMI project allows us to monitor the entire water system in real time and provide more efficient service,” said Rowland Water District General Manager Tom Coleman. “We can identify and repair system leaks more quickly, improving reliability and reducing costs for all customers.”
AMI uses a low-powered communication device on the meter to transmit water use information over a secure network. The meters do not transmit customer account numbers, names or other personal identifying information.
Water will be shut off for approximately 10 minutes while the switch occurs.
Rowland Water District has created a short video explaining how the AMI project will benefit customers. To watch the video and learn more about AMI, visit www.rwd.org/educational-videos.
About Rowland Water District
Rowland Water District was formed 67 years ago to provide water service to 200 ranchers and farmers in a rural, agricultural community. Over the years, the District has evolved to meet the changing needs of a dynamic and rapidly growing customer base. Rowland Water currently delivers 10 million gallons of safe drinking water to about 58,000 people every day. The District maintains 219 miles of potable water pipeline and 18 miles of recycled water pipeline to serve 13,500 customer connections across 17.2 square miles in southeast Los Angeles County, including portions of Rowland Heights, Hacienda Heights, La Puente, and the cities of Industry and West Covina.