In Person Payment
Water bill payments may be made at Rowland Water District’s office. Payments can be made by cash, check, money order, Visa, Discover or MasterCard.
For payments after hours or on weekends and holidays, a drop-box for check and money order payments located in the parking lot. Please do not leave cash in the drop box. Payments received in the drop box after 8:00 a.m. will be processed on the next business day.
Online Bill Pay makes it easy for you to manage your Rowland Water District account! You can view statements online, see payment and usage history, and make one-time or automatic online payments. Payments made before 5:00 p.m. Pacific Standard Time (PST) will be posted to your account on the next business day. Payments made after 5:00 p.m. PST will not be posted to your account for 48 hours. If you have received a disconnection notice, please call our office for payment options. If your service has been disconnected, in order to restore service, payments must be made in person at the District office during normal business hours. Click here to manage and pay your bill online.
Automatic Bill Payment
Rowland Water District customers may have their water bills paid by direct debit from their checking account monthly/bi-monthly. There is no charge from RWD for this service. Call customer service at (562) 697-1726 or click here to request an Autopay enrollment form. Return completed form to the District office by either faxing to (562) 697-6149 or e-mailing to Info@RowlandWater.com.
Cancellation of Automatic Bill Payment
If you are currently enrolled in the Autopay Program and wish to cancel the automatic debit from your checking account, click here to cancel your Autopay Program. Return the completed form to the District office by either faxing to (562) 697-6149 or e-mailing to Info@RowlandWater.com.
Other Electronic Payment Options
If your financial institution offers either pay-by-phone or computer-based home banking, you have the option of paying your RWD bill through most of these electronic services. For information on availability of pay-by-phone or computer-based home banking, contact your financial institution. There is no need to sign up with RWD for either of these electronic payment options. RWD does not charge for these services. Some banking institutions, however, do charge fees.
Mail your water bill payment stub along with your check or money order in the courtesy reply envelope provided with your bill.
The District address is:
Rowland Water District
3021 Fullerton Road
Rowland Heights, CA 91748